We set high standards for our own employees and our resellers. An own technical service therefore becomes a prerequisite. An incorrect installation immediately gives rise to a lot of negative energy. There has to be adequate response in place in order to resolve problems at our customers. Spotmaster or their resellers have their own service department, characterized by:
|Guaranteed quality:||We know what we do and are not afraid to link the consequences.|
|Innovation:||Our service department is available online and is able to remotely resolve most problems. In addition, particular attention is paid to customization for each user.|
|Flexibility:||Owing to an efficient organisation we are in a position to be able to install up to 250 units per day, on site.|
Spotmaster continually monitors the correct operation of each license. This means that if the unit in a moving car does not transmit the data within a specified time, contact is automatically is sought with the customer at whose request the nearest technician, according to our application, can then be sent.